Returns & Refunds

We hope that you love our products just as much as we do. If however, you are not 100% happy with your product, please don't hesitate to contact us via email on sales@babyothelabel.com noting your order number in the subject line.

Should you wish to return or exchange your product please ensure your return meets the following conditions:

• Product must be returned within 14 days of your purchase.
• All products must be in original unworn condition.
• No refunds or exchanges on sale items.
• We do not reimburse postage costs.
• Due to hygiene restrictions on selected items we are unable to offer a refund or exchange for change of mind.
• To complete your return, we require a receipt or proof of purchase.
• Please refer to the shipping conditions for return of your product.

Please note: As all of our products are individually created by hand there may be slight variations from the product image displayed on our website.